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Frequently Asked Questions
Quick answers to the most common asks.
How fast do you respond?
We reply to every email within 48 hours. Include the phone number linked to your Libfy account so we can verify faster.
Can you help with my event or family plan?
Share the date, who is involved, and the goal of your agreement. We’ll send a short ritual or template you can adopt.
How do partnerships or press requests work?
Include a quick description of your organization, timelines, and preferred format. We’ll follow up with next steps.
Need legal or compliance information?
Tell us the jurisdiction (US, EU, etc.) and we’ll send the proper Terms or Privacy Policy links ready for review.
How do I join pilots or beta features?
Let us know your context and upcoming dates. We’ll share the next pilot cohort and what we’re testing.
What does Libfy do that “Do Not Disturb” doesn’t?
Libfy goes beyond silencing notifications. It creates a shared experience where people can be fully present together. With True Social Mode, all apps are blocked during the event, while calls remain available for what truly matters.
If I activate Libfy, can I still receive important calls?
Yes. Always. You remain reachable by phone at all times. You won’t miss what matters—only the distractions.
Do my contacts know when I’m using Libfy?
Yes, inside Libfy. Your contacts can see your status if they also use the app. They’ll know when you’re in True Social Mode, and you can see theirs too.
What if someone needs to reach me urgently?
They still can. Calls are always allowed. Libfy removes distractions, not important communication.
Does Libfy block all apps or can I customize it?
It depends on the mode you choose. True Social Mode blocks every app and keeps only calls so you can fully focus. Personal Quick Block lets you decide which apps stay available based on what you need.
Is this only for events or can I use it daily?
Both. Libfy is designed for any situation, from social moments to personal focus time.
Do other people need to use it, or can I use it alone?
You can use it either way. With Personal Quick Block you can use Libfy on your own. With True Social Mode you share the experience with others.
What exactly can others see about me?
Only what you choose to share. You can share your status (available only in True Social Mode) and the name of the event you’re in.
Why use Libfy instead of just putting my phone away?
Because it isn’t always that simple. We want to disconnect yet stay reachable if something important comes up. Libfy gives you both: the ability to stay present and remain available for what truly matters, reinforcing a shared commitment to being fully there.
Is Libfy really free, or is there a catch?
Yes, Libfy is free. The main current modes are available at no cost. There are premium features available for people who want to take it to the next level.
Do I need to create an account or provide my phone number?
Yes. Each Libfy account is linked to a phone number. This allows us to connect you with your contacts and enable the social experience within the app.
What happens if I try to exit True Social Mode before it ends?
True Social Mode is designed to last until the event is over. When you join, you commit to being fully present. It ends automatically once the event conditions are completed.
Does it make sense to use Libfy if my friends aren’t using it?
Yes. You can use Libfy on your own with Personal Quick Block. And as others see the value of the experience, they’ll naturally want to join.
Will Libfy drain my battery or slow down my phone?
No. Libfy is optimized to run efficiently on supported systems, with a battery usage similar to other apps of its kind.
Is Libfy tracking or analyzing my data?
No. Libfy does not track or analyze your activity. Your experience and statistics are private and only shared with the people you choose (if you want to share them).
Can Libfy access my messages, calls, or personal content?
No. Libfy does not access any of your personal content. The app requests necessary permissions (such as contacts) only to enable its core features.
Why does Libfy ask for so many permissions?
Unless we do it this way, we won’t be able to help protect real moments. Please review our privacy policy and terms & conditions and you will see there is nothing weird.
What makes Libfy different from focus or screen time apps?
Libfy isn’t just a focus tool—it’s a social experience. It’s built to help you fully enjoy time with others, not just reduce screen usage.
What if I activate Libfy and then need to use my phone?
During True Social Mode, app access is blocked and the mode runs until the event ends. Calls remain available, so urgent communication is still possible.
Why should I trust Libfy with something as personal as my time?
Because it’s built with a clear purpose: improving the quality of your moments. Libfy has been developed with input from psychology professionals to help you stay present and reduce distractions in daily life. Libfy is different from others. We want you to spend the least time possible in the app so you can enjoy your real life.